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Need technical advice on gear limits or starting a lifetime warranty claim? Our team of backcountry experts responds within one business day.

Zero-failure guidelines.

What does the 100-hour test cover?

What is your return policy?

Every tent, pack, and tool is subjected to continuous high-tensile stress, freezing temperatures, and simulated torrential downpours before entering our inventory.

We offer a 30-day field trial. Put the gear to the test. If it doesn't meet your standards, return it for a full refund.

Where do you ship?

How does the lifetime warranty work?

We ship backcountry-ready gear across North America from our Seattle warehouse, with standard and expedited freight options.

If any component fails under field conditions, we repair or replace it. No receipts required, no questions asked.

Their stormproof tents survived a category 4 gale in the Cascades. This is zero-failure gear.

Cascade Search & Rescue